THE MAYDAY MODEL™ | TRAINING & IMPLEMENTATION

Recognize the Person. Equip the Responder. Strengthen the System.

Organizational training and implementation designed to help individuals, leaders, and organizations recognize behavioral and emotional distress earlier, respond appropriately, and create clearer pathways to support.

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Beyond Awareness. Toward Action.

The MAYDAY Model™ is more than a presentation. It is a structured recognition-and-response framework that helps organizations examine how they recognize distress, support individuals, and respond when someone needs assistance.

Training introduces the framework. Implementation helps organizations translate that knowledge into practical processes, leadership responsibilities, resource connections, and ongoing support.

Our goal is to help organizations move beyond simply encouraging people to seek help toward establishing a clearer process for recognizing when help may be needed and responding appropriately.

TRAINING AND IMPLEMENTATION SERVICES
Public safety and military personnel

01 · AWARENESS & EDUCATION

MAYDAY Keynote & Awareness Training

60–90 minutes | In-person or virtual

An engaging, practical introduction to behavioral and emotional warning signs and the importance of early recognition and appropriate response. Participants explore the Invisible Backpack, six recognition components, six response actions, and ways to support colleagues, family members, and themselves.

Ideal for: Department-wide training, conferences, staff development, wellness initiatives, and leadership events.

Participants will learn to:

  • Recognize meaningful behavioral and emotional changes.
  • Identify stress and altered coping in high-stress occupations.
  • Initiate supportive conversations without diagnosing.
  • Connect individuals with appropriate resources.
  • Apply the framework in everyday situations.
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Invisible Backpack training visual

02 · LEADERSHIP & PROFESSIONAL DEVELOPMENT

MAYDAY Leadership & Response Workshop

Suggested duration: 2–4 hours | Interactive

Designed for supervisors, officers, peer-support personnel, training coordinators, wellness leaders, and decision-makers. Work through realistic scenarios, communication strategies, leadership responsibilities, referral considerations, and follow-up practices.

Workshop topics:

  • Recognizing changes without diagnosing.
  • Accountability and compassion.
  • Supportive conversations and escalation.
  • Confidentiality, privacy, and organizational responsibilities.
  • Internal and external resources.
  • Follow-up after the initial response.

Tailored to departmental policies, organizational structure, and existing support programs.

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The MAYDAY Model recognition, response and connection banner

03 · ORGANIZATIONAL IMPLEMENTATION

MAYDAY Department Implementation Program

Customized engagement | In-person, virtual, or hybrid

Incorporate the MAYDAY framework into existing wellness, leadership, and employee-support systems. Examine what happens after a warning sign is recognized and whether personnel have a practical response pathway.

Implementation components:

  1. Organizational readiness assessment.
  2. Leadership orientation and implementation planning.
  3. Recognition-and-response training.
  4. Response guidance aligned with existing policies.
  5. Internal and external resource mapping.
  6. 30/60/90-day follow-up and agreed process measures.

Complements existing peer support, EAP, behavioral-health and medical services, and emergency protocols; does not replace clinical care or emergency procedures.

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Who We Serve

The MAYDAY Model™ can be adapted to the operational environments and support needs of seven professional communities.

The MAYDAY Framework

RECOGNITION

Recognize the MAYDAY

Notice meaningful changes that may signal someone is struggling.

  1. M — Mood Change
  2. A — Avoidance / Altered Coping
  3. Y — You Isolate
  4. D — Despair Talk
  5. A — Anxiety Spikes
  6. Y — You Feel Useless

RESPONSE

Answer the MAYDAY

Understand how to respond when someone may need support.

  1. M — Monitor
  2. A — Acknowledge
  3. Y — Yield
  4. D — Direct
  5. A — Activate
  6. Y — You Stay Connected
DEPARTMENT & ORGANIZATION INQUIRY

Bring The MAYDAY Model™ to Your Organization

Tell us about your training needs. Each engagement can be tailored to your organization, audience, and existing support systems.

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Training introduces the framework. Implementation strengthens the system.

The goal of MAYDAY is not simply course completion. It is to help organizations establish more consistent recognition, appropriate response, and clearer pathways to support.

Recognize the Person. Equip the Responder. Strengthen the System.

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The MAYDAY Model™ | www.themaydaymodel.com